Bergville Advice Office
tel: 036 448 2809
Helping to Claim Provident Fund Surplus
On 8th May, a 57-year-old man came to Bergville Advice Office with a big smile on his face to tell us that he had received a surplus provident fund payment of R 119 017, thanks to our help.
He had first come to the advice office on 16th April 2016. He had been employed by a local steel company for many years before he retired. He had contributed to a provident fund, and successfully claimed it after he left the company. Later he found out that he was entitled to claim a surplus amount from the fund, and he went to the Metal Industries Provident Fund (MIBFA) many times to claim, but without success. He then decided to come to our office for assistance.
Paralegal Thabile Madondo (pictured) phoned MIBFA and they confirmed that he had a surplus amount with them. They advised that they needed some documents from the applicant in order to process his matter. They emailed us the claim forms and we helped the client to fill them out and posted them back to the fund with a copy of his ID.
A few months later the client was asked for a bank mandate form and we helped him to get that. We sent the required documents and eleven months later the client received the payment.
Many clients haven´t eaten in days, and advice office staff provide them with food, clothes and toys when they can.
If you can help, please contact our Head Office or an advice office directly to request banking details or more information. Even the smallest donation is appreciated.